Privacy Policy

The short version

SoundTidy removes noise from video and audio files. We use your files only to make your preview and your download. They are stored privately, deleted automatically two days after upload, never used to train models and never listened to by people.

Files you upload

When you upload a file it is sent directly to private cloud storage. The service that cleans it reads the file, writes the cleaned result back to the same private storage, and that is all it does with it. Your original file, the 30-second preview and the cleaned file are deleted automatically two days after they were created. You can ask us to delete them sooner by writing to us with the file name.

Download links are temporary and are generated only for the browser session that created the file or for the signed-in account that paid for it.

Account information

When you sign in we store your email address and name, or the profile details provided by Google if you sign in with Google. We use them to identify your account, keep your minute balance and send messages about your account such as password resets and receipts.

Payments

Payments are handled by Stripe. We receive confirmation of the purchase and a customer reference, but we never see or store your full card number.

Usage data and cookies

We use a session cookie to keep you signed in and a theme cookie to remember light or dark mode. We use analytics to understand which pages are used, and we limit free previews per day using a hashed combination of your network address and browser, which is not used for anything else.

Who we share data with

We use Cloudflare to host the website, store files and run processing, Stripe to take payments, and an email provider to send account email. They process data only to provide those services to us. We do not sell personal data.

Your choices

You can ask us to access, correct or delete your account and its data at any time. Write to the address at the bottom of any page and we will respond within a reasonable time.

Changes

If we change this policy in a way that matters, we will update the date at the top of this page.