Terms of Service

Using SoundTidy

By using SoundTidy you agree to these terms. SoundTidy is an online tool that reduces noise in video and audio files you upload.

Your files

You must own the files you upload or have permission to process them. You keep all rights to your files; you give us permission only to store and process them to provide the service to you. Do not upload content that is illegal or that you do not have the right to use.

Minutes and payment

Processing the full file uses minutes from your balance, at one minute per minute of media, rounded up. The first 30 seconds of a file can be previewed for free, within a daily limit. Minute packs are one-time purchases, are valid for one year from purchase, are not a subscription and do not renew.

If processing fails, the minutes used for that file are returned to your balance automatically.

Refunds

Because the preview lets you hear the result before you spend any minutes, purchased minutes are generally not refundable once used. If a pack has not been used and you ask within 14 days of purchase, we will refund it. If something went wrong that we caused, write to us and we will make it right.

Limits

Files can be up to 2 GB and 60 minutes. We may limit free previews and block use that looks like abuse or an attempt to overload the service.

Results

Noise reduction depends on the recording. We do not promise that every noise can be removed or that a voice will sound natural in every case, which is why previews exist. The service is provided as is, and our liability is limited to the amount you paid for the affected file.

Storage

Uploaded files and results are deleted automatically two days after upload. Please download your result when it is ready and keep your own copy of your files.

Contact and changes

Questions about these terms can be sent to the address at the bottom of any page. We may update these terms, and the date above shows the latest change.